About Me

Senior SRE &
AI DevOps Engineer

Senior Site Reliability and AI DevOps Engineer based in Mumbai, India, with 7+ years designing secure, observable, and cost-efficient cloud platforms at scale.

At Cimpress, I pioneered Amazon Kiro & Kiro Crew adoption — built workflow agents with AWS + Datadog MCP, cutting investigation time from 15 min → 5 min. Deployed RAG pipelines on AWS Bedrock, owned EKS/ECS/EC2 platforms across multi-environment (50+ microservices, 800+ Pods), and maintained 99.9% SLI.

Available for projects
kevinalva09@gmail.com
📄 Download Resume See Experience → Contact
Kevin Alva
Stats

Track Record

Scope · Client
7+
Years Experience
99.9%
SLI Maintained
800+
Pods Managed
6
Certifications
Expertise

Areas of Work

01

AI Platform Engineering

GenAI

Building RAG pipelines on AWS Bedrock, deploying AI agents with MCP integrations, fine-tuning models with AWS Titan, and integrating Open WebUI + LiteLLM for internal AI platforms.

02

Site Reliability Engineering

Reliability

Keeping systems reliably available through Kubernetes platform management, observability stacks (Datadog, Dynatrace, CloudWatch), incident response, and SLI/SLO frameworks.

03

Cloud Infrastructure

Cloud

Building secure, cost-efficient cloud environments on AWS and Azure — from Landing Zone setup and IAM governance to multi-region migration and cost optimization.

04

Infrastructure Automation

Automation

Building the tooling that glues everything together — Terraform modules, CI/CD pipelines (GitLab, Jenkins), Ansible playbooks, and automation scripts in Bash and Python.

Technologies

Skills & Tools

Cloud & Infrastructure

AWS EKS ECS EC2 Azure VPC IAM S3 RDS CloudFront Route 53 ElastiCache

AI & GenAI

AWS Bedrock RAG Pipelines Kiro Crew Open WebUI LiteLLM AWS Titan MCP

Containers

Kubernetes Docker Helm Fargate

IaC & CI/CD

Terraform Ansible GitLab CI Jenkins Bitbucket

Observability

Datadog Dynatrace New Relic CloudWatch OpenSearch ELK

Scripting

Bash Python Linux Nginx MySQL
Career

Work Experience

Jan 2025 – Present
Cimpress, Mumbai

Senior Site Reliability Engineer

⚡ Current
  • Pioneered Amazon Kiro & Kiro Crew adoption — built AI workflow agents with AWS + Datadog MCP integrations, reducing mean investigation time from 15 min → 5 min (67% reduction)
  • Architected and deployed RAG pipelines on AWS Bedrock connected to Confluence/internal docs using vector embeddings; integrated Open WebUI + LiteLLM serving 200+ engineers
  • Fine-tuned and deployed custom models using AWS Titan for domain-specific AI capabilities
  • Owned end-to-end EKS/ECS/EC2 platform across 4 environments (INT/QA/Release/Prod) — managing 50+ microservices, 800+ Pods with 99.9% SLI
  • Designed and implemented GitOps-based deployment workflows with ArgoCD patterns, reducing deployment failures by 40%
  • Built reusable Terraform modules (VPC, EKS, RDS, ElastiCache) standardizing IaC patterns across 3 product teams
  • Led Redis → AWS Valkey migration with zero downtime, improving cluster scalability and reducing licensing costs by $15K/year
  • Implemented comprehensive observability stack: Datadog APM, CloudWatch, OpenSearch — created 50+ custom dashboards and 100+ alert rules
  • Established SLI/SLO frameworks and error budgets; led weekly reliability reviews with engineering leadership
  • Mentored 2 junior SREs on incident management, IaC best practices, and Kubernetes troubleshooting
Aug 2023 – Dec 2024
ConnectWise, Mumbai

Senior Cloud Engineer (DevOps)

⭐ Star Performer 2024
  • Re-architected CI/CD pipelines using GitLab CI + Docker — reduced deployment time from 5 min → 1 min (80% faster), enabling 10+ daily deployments
  • Led 200+ EC2 cross-region migration (us-east-1 → us-west-2) with zero downtime using AWS DMS and blue-green strategy; achieved 30% cost reduction through right-sizing
  • Implemented Debezium CDC pipelines for real-time data sync between MySQL and analytics warehouse, processing 1M+ events/day
  • Designed multi-account AWS Landing Zone with SCPs, AWS Config rules, and centralized logging via CloudTrail
  • Managed containerized workloads on Docker, EKS, ECS, Fargate — optimized resource allocation saving $8K/month
  • Led on-call rotation and production incident response; authored 15+ runbooks reducing MTTR by 25%
  • Conducted root cause analysis (RCA) for P1/P2 incidents; implemented preventive measures reducing recurring incidents by 60%
Nov 2021 – Aug 2023
Crayon, Mumbai

Associate Cloud Solution Engineer

  • Managed AWS infrastructure across dev, staging, and production for 5+ client projects with combined $500K+ annual cloud spend
  • Automated infrastructure provisioning with Terraform and Ansible — reduced environment setup time from 2 days → 2 hours
  • Containerized 15+ legacy applications using Docker; designed container orchestration strategy for client workloads
  • Implemented VPC architecture with public/private subnets, NAT gateways, and VPN connectivity for hybrid cloud setup
  • Configured IAM policies and roles following least-privilege principle; passed 2 security audits with zero critical findings
  • Set up CloudWatch monitoring with custom metrics, alarms, and SNS notifications for proactive alerting
  • Designed disaster recovery strategy with cross-region RDS replicas and S3 cross-region replication; achieved RPO < 1 hour
Jun 2019 – Oct 2021
Newfold Digital, Mumbai

Senior Web Solution Specialist

🏅 Employee of Month 2020
  • Managed LAMP/LEMP stacks (MySQL, Nginx, Apache, PHP) for 500+ client websites with 99.5% uptime
  • Configured SSL/TLS certificates, DNS records, and Cloudflare CDN for improved security and performance
  • Created automated backup scripts (Bash + cron) with S3 lifecycle policies; reduced storage costs by 40%
  • Troubleshot and resolved 200+ technical support tickets/month with 95% first-contact resolution rate
  • Implemented server hardening (fail2ban, iptables, SSH key auth) reducing security incidents by 70%
  • Documented 30+ SOPs and trained 5 junior team members on web hosting best practices
Impact

Key Projects

🤖

AI Agent Platform on AWS Bedrock

Built RAG pipelines on AWS Bedrock. Deployed Open WebUI + LiteLLM. Reduced investigation time by 3×.

⚡ 15 min → 5 min MTTR
AWS Bedrock RAG Kiro Crew
☸️

EKS Platform at Scale

End-to-end EKS/ECS/EC2 across multi-environment. 50+ microservices, 800+ pods.

✅ 99.9% Uptime SLI
EKS Terraform Datadog
💸

EC2 Cross-Region Migration

Migrated 200+ EC2 instances with zero downtime. Right-sizing achieved 30% cost cut.

💰 30% Cost Reduction
AWS EC2 Migration FinOps
🗄️

Redis → AWS Valkey Migration

Led ElastiCache-to-Valkey migration improving scalability and cutting licensing costs.

🔄 Zero Downtime
ElastiCache Valkey
🚀

CI/CD Pipeline Overhaul

Refactored legacy pipelines. Cut deployment time from 5 min to 1 min — 80% faster.

⚡ 80% Faster Deploys
GitLab CI Jenkins
🔐

Secure Multi-Env Architecture

Designed HA infrastructure with VPC, ALB, CloudFront, WAF, IAM via Terraform modules.

🛡️ Security + HA
Terraform WAF IAM
Credentials

Certifications

🏆
AWS Solutions Architect – Professional
Amazon Web Services
🎖️
AWS Solutions Architect – Associate
Amazon Web Services
🔷
Terraform Associate
HashiCorp
🔵
Azure DevOps Engineer Expert
Microsoft
☁️
Azure Solutions Architect Expert
Microsoft
⚡
Azure Administrator Associate
Microsoft
Contact

Let's Connect

Open to Senior SRE, AI Platform, and DevOps leadership roles. Based in Mumbai — open to remote and hybrid.

📧 kevinalva09@gmail.com 💼 LinkedIn 📱 +91-8652153249